GDPR-aligned privacy

Privacy Policy

Protecting your data and confidentiality is a core priority for our platform.

Introduction

NePotrivim is committed to protecting your privacy with transparency, respect, and care. This policy explains what personal data we process, why we process it, and what choices you have.

We process personal data lawfully, fairly, and only where we have a valid legal basis. On a dating platform, discretion and trust are essential—we design our practices to reflect that.

You remain in control: you can access, update, or delete much of your information, and you can withdraw consent where processing is based on consent.

What data we collect

We collect only what we need to provide a secure, premium dating experience.

Account information

Information you provide when creating and maintaining your profile.

  • Name and email address
  • Profile details, preferences, and personality responses
  • Photos and media you choose to upload

Usage data

Technical and interaction data that helps us operate and improve the service.

  • App interactions, matches, and feature usage
  • Device, browser, and approximate location (where enabled)
  • Performance logs and security-related records

Communication data

Data related to how you communicate on the platform.

  • Messages and related metadata
  • Reports, blocks, and safety-related submissions
  • Support requests and correspondence with our team

Private interactions are treated confidentially and processed with safeguards designed to help protect your conversations.

How we use your data

We use personal data for clear, defined purposes, including:

  • Creating and managing your account
  • Matchmaking, compatibility features, and core platform functionality
  • Improving performance, usability, and product quality
  • Fraud prevention, abuse detection, and user safety
  • Customer support and responding to your requests
  • Analytics (where you have consented to optional cookies)
  • Compliance with legal obligations

Privacy on a premium dating platform

We understand that dating involves sensitive personal information. Our approach emphasizes discretion and respect.

You control much of your profile visibility and what you share with other members. Features are designed to help you present yourself authentically while maintaining boundaries.

Private messaging is processed securely and handled with appropriate safeguards intended to protect confidentiality during use of the service.

Video interactions, where available, are subject to security measures designed to safeguard privacy during sessions. We encourage mindful sharing and respectful conduct.

Moderation and safety systems are implemented to help detect suspicious activity, spam, and abuse—supporting a healthier community without replacing your own judgment when meeting people online.

We do not sell your personal data to third parties for their independent marketing.

When we share data

We share personal data only when necessary and with appropriate protections.

Recipients may include trusted service providers who process data on our instructions, such as:

  • Hosting and infrastructure (e.g. Cloudflare)
  • Payment processing (e.g. Stripe)
  • Analytics (e.g. Google Analytics, only with consent)
  • Customer support and email delivery tools

These providers are subject to contractual safeguards and may access data only as needed to perform their services. We may also disclose data when required by law or to protect rights, safety, and integrity of the platform.

International transfers

Some service providers may process data outside the European Economic Area. Where this occurs, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), contractual protections, and other mechanisms recognized under GDPR to help ensure an adequate level of protection.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy.

Retention periods vary: active account data is kept while your account exists; some logs and security records may be kept for a limited period; legal or payment records may be retained longer where required.

If you delete your account or request erasure, we will delete or anonymize data within a reasonable timeframe, except where retention is required by law.

Your rights

Depending on your location, you may have the following rights under GDPR:

  • Access — obtain a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion in certain circumstances
  • Restriction — limit processing in certain cases
  • Portability — receive data in a structured format
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — where processing is based on consent

Contact us at the email below. We will respond within applicable legal timeframes.

Request information about your data

Security measures

We implement industry-standard measures designed to help protect user information, including encryption in transit, access controls, and monitoring.

No online service can guarantee absolute security. We continuously work to improve our safeguards and encourage you to use a strong, unique password and report suspicious activity.

Cookies & tracking

We use cookies and similar technologies as described in our Cookie Policy. Optional analytics and marketing technologies are activated only with your consent through our cookie preferences.

Read our Cookie Policy

Children's privacy

NePotrivim is intended only for adults. We do not knowingly collect data from anyone under 18. If we learn that a minor has created an account, we will take steps to remove the account and associated data.

Policy changes

We may update this Privacy Policy from time to time. Material changes may be communicated through the platform or by email where appropriate.

Last updated: May 20, 2026

Contact

For privacy questions, data subject requests, or GDPR inquiries:

Privacy & data requests

privacy@nepotrivim.com

Support

For general help, use in-app support or Settings.